Shipping/Returns
Shipping/Handling Policy:
We generally use FedEx for shipping and we can use your own account or we can ship with FedEx charging your credit card. We will also ship to APO addresses .We also will ship your order on your Courier Account provided you give us the details. Shipping and Handling charges are shown on each item on the website. We ship worldwide to individuals or organizations, most items providing there is no US embargo in force or export restriction. Some items may require State or Commerce Department export licenses which we shall apply for where necessary. Do not export any of our products from the USA without first checking all US Government authorities.
Exporting Level IV armor plates requires a U.S. State Department export permit. Some countries may require a Department of Commerce export license Body Armor. It is the SOLE responsibility of the purchaser to ensure that all transactions conform to US and local Federal, State and Local Statutes, Codes, and Ordinances. Residents of Connecticut are prohibited from buying Body Armor unless the sale is face to face (or unless the buyer is a police officer, Police Department, or military).We cannot ship to residents of Connecticut who are not police or military.
If any import permits are required in the country of destination, they must be obtained by the buyer. There are no minimum quantity requirements and we shall quote on every bulk order if requested. All S&H charges are for the buyer’s account. All credit card orders including our Distributors orders are processed manually so the price will be adjusted accordingly prior to shipping.
Return Policy:
Under no circumstances will any returns be allowed on custom built and special order items. No merchandise will be accepted for return without first obtaining authorization from Kejo Limited Company. Your request to return the goods must be received within 72 hours of your receiving them and must be shipped back at buyers expense within 72 hours of receiving written approval from Kejo. All merchandise accepted for return must be accompanied by the original sales invoice.
We issue the purchaser a credit note when we have received the goods back in good condition and without modification. The credit note entitles the purchaser to obtain other goods from us in exchange. Under no circumstances are we obliged to refund money. Shipping charges are not refundable and shipping and the cost of shipping & handling charges on returns must be borne by the buyer. Shipping charges are not refundable.
Any orders we agree to restock will incur a minimum 15% restocking fee on the original cost price. Please ship all returns to Kejo Limited Company offices only when authorisation is given to be restocked by Kejo. It is the responsibility of the BUYER, to ascertain and obey all applicable local, state or federal laws in regard to possession and use of any item from this on-line store. If in any doubt consult your attorney regarding local, state or federal laws before ordering.
BY PLACING an ORDER, the BUYER REPRESENTS THAT HE/SHE is of legal age and that the products will be used only in a lawful manner. By placing an order, the Buyer signifies agreement to these Terms of Sale International orders will be charged shipping and handling when shipped at the actual cost unless your own courier account is used.
Our ever expanding range of products assist all law enforcement agencies and military personnel in their ever increasing fight against world terrorism